Your EV. Our Commitment.
Hassle-Free After-Sales Support, Nationwide.
At Supertech EV, our relationship doesn’t end with your purchase — it starts there. We are committed to delivering prompt, reliable, and worry-free service across India.
Why Our After-Sales Matters
We Keep Your EV Running Smoothly, So You Stay Moving.
ICAT-Certified Quality & Safety Assurance
500+ Authorized Dealers & Service Centers Across India
Skilled Technicians Trained for Electric Vehicles
Transparent, Hassle-Free Warranty Support
Genuine Spare Parts Readily Available
Digital Reminders for Free Service & Maintenance
What We Offer
1. Comprehensive Warranty Coverage
| Vehicle Type | Covered Components | Warranty Duration |
|---|---|---|
| E-Scooters (Tiger & Zapster Series) | Vehicle | 1 Year |
| Battery | 1 Year (Lead-Acid) Up to 3 Years (Lithium-ion, model-specific) | |
| E-Rickshaws (Pilot Series) | Chassis, Motor & Controller | 1 Year |
| Battery (Lead-Acid) | Up to 18 Months (as per brand) | |
| Battery (Lithium-ion) | Up to 3 Years (1+2 split support) | |
| Auto Rickshaws (MAXX Series) | Vehicle Components | 1 Year (Manufacturer Warranty) |
| Battery | As per Battery Make/Model | |
| Controller & Motor | 1 Year |
Note: Warranty subject to proper usage & terms in the owner’s manual.
2. Scheduled Free Maintenance Services
We offer 3 free routine check-ups for every new vehicle:
| Service No. | Timeframe | Includes |
|---|---|---|
| 1st | Within 30 days or 700 km | Brakes, tyres, electrical check, lubrication |
| 2nd | Within 60 days or 1500 km | Battery health, charger & lights check |
| 3rd | Within 90 days or 2100 km | Full system scan, suspension, body tightening |
Ensure all services are done at an authorized Supertech center to retain warranty validity.
3. Doorstep Service (Select Locations)
| Details |
|---|
| Available for e-rickshaw and cargo vehicles |
| Includes general service, diagnostics, and part replacements |
| Recommended for fleet owners in Tier 1, Tier 2 & semi-urban cities |
| Availability: Confirm with your local Supertech dealership |
4. Authorized Service & Spare Parts
| Service Feature | Details |
|---|---|
| Service Network | Nationwide Supertech-authorized centers |
| Technician Quality | Trained EV technicians with tools & diagnostics |
| Turnaround Time | Fast resolution of common issues |
| Spare Parts | Genuine parts, battery & charger support, dealer-managed inventory |
5. Customer Support Options
| Support Option | How to Use |
|---|---|
| Service Appointment | Book through dealership or website |
| Warranty Claim | Contact support team |
| Technical Help | Call or email for guidance |
| Callback Request | Submit request online or at dealership |
6. Important Warranty Terms & Conditions
| Service must be done only at Supertech Authorized Service Centers. |
| Use of unauthorized parts or modifications voids the warranty. |
| Damage from accidents, fire, water, or negligence is not covered. |
| Battery warranty depends on battery brand's policy. |
| Maintain service records to ensure warranty claims are valid. |
Comprehensive Support for Every Supertech EV Customer
Warranty Coverage
| Motor & Controller: 12-Month Warranty |
| Battery: As per Battery Manufacturer Terms (Lead-Acid / Lithium-Ion) |
| Terms aligned with ICAT / CMVR compliance standards |
Service Support
| Free Service Schedule as per your Purchase Date (visible in Mobile App) |
| Routine Maintenance & Health Checks |
| On-site support through our network in 18+ states |
Spare Parts Availability
| Fast-moving spares stocked across dealer & service network |
| Only authorized, genuine parts for quality assurance |
Service Made Simple, Wherever You Are.
Find Service Center
Scheduled Services
Reliability Beyond the Road. Service You Can Trust.
Whether it’s preventive maintenance, urgent repairs, or simply answering your questions, Supertech EV’s after-sales team is here to ensure your EV ownership is worry-free. Our nationwide network ensures you’re never far from trusted service and expert support.
