FAQs
Have Questions? We’ve Got the Answers.
Whether it’s preventive maintenance, urgent repairs, or simply answering your questions, Supertech EV’s after-sales team is here to ensure your EV ownership is worry-free. Our nationwide network ensures you’re never far from trusted service and expert support.
What is an electric vehicle (EV)?
An electric vehicle uses a battery and electric motor instead of a petrol or diesel engine, offering eco-friendly, zero-emission transportation with lower running costs.
How do Supertech Electric Vehicles work?
Our EVs use rechargeable batteries to power BLDC motors for smooth acceleration and quiet, efficient mobility.
How long does it take to charge a Supertech EV?
Lead-acid batteries: 6–8 hours | Lithium-ion batteries: 3–5 hours. Charging time depends on battery type and charger.
Are Supertech EVs suitable for Indian roads and weather?
Yes, our EVs are built for Indian conditions, ensuring durability on varied terrains and in diverse climates.
How often do I need to service my Supertech EV?
Service every 3–4 months as per your service schedule for optimal performance.
Can I buy spare parts directly?
Spare parts are available exclusively through authorized Supertech EV dealers to ensure quality and warranty compliance.
How far can I travel on a full charge?
• 2-Wheelers: 60–140 km
• E-Rickshaws: 80–100 km
• L5 Autos: 100–120 km
Actual range depends on load and terrain.
• E-Rickshaws: 80–100 km
• L5 Autos: 100–120 km
Actual range depends on load and terrain.
Where can I charge my Supertech EV?
Charge at home via standard sockets or public EV charging stations with approved chargers.
How long does a Supertech EV battery last?
Lead-Acid: 12–18 months | Lithium-Ion: 3–5 years (depending on care and use).
What warranty does Supertech EV offer?
• Motor & Controller: 12 months
• Battery: As per battery supplier warranty.
• Battery: As per battery supplier warranty.
What support is available if I face issues?
Support is available through our 500+ dealer network and service app for easy troubleshooting and service alerts.
Does Supertech EV offer roadside assistance?
Currently, we offer local dealer-based support, not formal roadside assistance.